Are You Accepting New Patients?
- Our lists are CLOSED at the moment
- Please telephone the practice directly for up-to-date information regarding your registration (01324) 623300.
- We also offer Denplan as a payment option for existing registered patients after an initial consultation and treatment; please speak to your dentist for full details.
What will happen at my first appointment?
- We will ask you to attend 5 minutes early for your first visit. This is to allow you to complete a medical history form. It would be helpful if you could bring a list of any current medications. If you have an exemption* (do not pay) for dental treatment, evidence should be brought to your examination appointment. This allows us to process the correct paperwork and avoid any later difficulties.
- Please do not attend if you have any cold or respiratory symptoms, have an active cold sore or are generally feeling unwell. We cannot admit you into the practice, please call our reception team to rearrange your appointment.
* These exemptions only apply to NHS items of treatment and do not apply to private items.
Respiratory Symptom Screening
Do NOT attend the practice if you have any of the following symptoms –
• high temperature or fever
• new, continuous cough
• a loss or alteration to taste or smell
• any other symptoms of a respiratory virus
• any positive tests for respiratory infection within the last 7 days.
Instead, call the practice on 01324 623300 and our reception team will rearrange your appointment.
We continue to work to NHS and ARHAI Scotland guidelines to safeguard the health of our patients and staff.
How Much Will My Dental Treatment Cost?
- A written estimate for treatment will be issued at the examination appointment. At present examinations are free under the NHS but it is normal for x-rays of the teeth to be taken at initial examinations. At appropriate intervals X-rays may be taken, determined by a patient’s dental health, and these incur a small charge. Patients who pay for their dental treatment are advised to make partial payments to their account each time they attend an appointment.
- NHS treatments may require ‘Prior Approval’ by NHS Practitioner Services. This can be for certain types of treatment and treatments higher in value. This can take a little time (approx. 12 weeks) and we must delay your treatment until approval is sought. Each patient’s case is judged individually and may require an appointment with an NHS Regional Dental Officer before approval is given. Unfortunately, not all cases are approved. We will keep you informed throughout the process and discuss any issues with you. If you have any further queries or concerns regarding your treatment, please do not hesitate to ask our reception team or your dentist.
Cosmetic Dentistry, What Treatments Can I Have?
- Tooth Whitening
- Composite Bonding
- Cosmetic Veneers, Crowns and Bridges
- Dental Implants.
Under the NHS, some treatments are not available such as white (tooth coloured) crowns and fillings on back teeth and tooth whitening. These items are available to patients as a private treatment and an estimate of costs will be issued on completion of an examination.
Being treated on a private basis allows the dentist to spend more time on your treatment and use the best possible materials and equipment available.
Who Do I Go To If I Have a Complaint?
LRDC Practice Complaints Policy
Scottish Public Service Ombudsman –
FOI – Our Practice policy – FOISA – guide to information (Scotland)
If you wish further details concerning registration, cosmetic dental treatments, or any other matter, please telephone our reception team at (01324) 623300 and they will be happy to assist.